About the Company

Malak is an E-commerce platform that offers an advanced selection of high-quality makeup, skincare, and fragrance products.  

Decrease in bounce rates

30%

Reduction in page load times

50%

Increase in mobile traffic

40%

Boost in conversion rates

25%

The Challenges They Encountered

Below are the challenges they faced before we stepped in:p>

  • Non-user-friendly design led to difficulty in navigation, resulting in high bounce and low conversion rates.
  • Frustrated users and increased abandoned carts, negatively impacting customer satisfaction and search engine rankings.
  • Poor optimization for mobile devices created a poor browsing experience for mobile shoppers.
  • Struggled with online inventory accuracy, leading to customer frustration and decreased trust.
  • Lack of effective SEO strategies hindered product discovery and limited online visibility.
  • Absence of reviews, ratings, and chat support made it difficult to build trust and foster customer loyalty.

Innovative Strategies Implemented

Here’s what we did to address their challenges:

  • Modern Website Design: We created an eye-catching and user-friendly website design that enhances navigation and overall user experience.
  • Improved Loading Speed: Optimized the website’s performance to reduce loading times, leading to lower bounce rates and higher customer satisfaction.
  • Mobile Optimization: Developed a fully responsive design that ensures a smooth browsing experience across all devices.
  • Diverse Payment Options: Integrated multiple payment gateways to offer customers a variety of payment methods, improving transaction convenience and boosting sales.
  • Enhanced Inventory Management System: Implemented an efficient inventory management system that provides real-time updates on product availability, building customer trust.
  • SEO-Friendly Structure: Designed the website with effective SEO strategies, including optimized meta tags, keywords, and content structure, to improve search engine rankings.
  • Customer Engagement Features: Added features like customer reviews, ratings, and live chat support to foster engagement and trust, encouraging repeat business.
  • Analytics Integration: Integrated analytics tools to track user behavior and site performance, providing valuable insights for ongoing improvements.

Success: Mission Accomplished!

After teaming up with artxpro for ecommerce website development, Malak experienced notable improvements across various metrics. The enhanced user experience, due to a modern design, resulted in a 30% decrease in bounce rates and increased customer satisfaction. Optimized loading speeds cut page load times by 50%, leading to fewer abandoned carts. Mobile traffic surged by 40%, while the integration of diverse payment options boosted conversion rates by 25%. The new inventory management system improved product availability accuracy by 70%, further enhancing customer trust. Teaming up with artxpro proved to be a great success.

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